FAQs

Find answers to frequently asked questions about my stock illustration and other product offerings. 

 

Category

What is SVG Cut Files?

An SVG Cut file is a file you can download and cut using software and your favorite cutting machine.These designs can be used for cutting paper crafts with your home electronic cutting machine. Products include files to create 3D products, 2D crafts or a combination of both.

We recommend using the software programs Sure Cuts A Lot, Make The Cut or Silhouette STUDIO software.

Is special software required to use SVG files?

Most cutting machines do not come with software capable of importing SVG files, unless you upgrade their software. We recommend using third party software like Sure Cuts A Lot and Make The Cut because they tend to work better and reasonably priced.

How to use DXF files as cutting files?

DXF cutting files can be opened/ imported to the compatible softwares and used to cut with the following machines: Silhouette CAMEO™, Silhouette SD™, Craft Robo machines, Gazelle, Klic N Kut, Pazzles and Wishblade machines.

What is included in my downloads?

All products are delivered as a compressed Zip folder that contains everything you will need: SVG, DXF and PDF files.

How long do I have to download my files?

You have 7 days from purchase to download your files.

What if I don’t have a die cutting machine?

We include pdf format in the download package so that you can print the design and cut them by hand. These pdf are outlines of the images and do not include any color. Some files are for more advanced cutters than others.

Do you issue returns or refunds?

Due to the nature of our products, returns are not accepted. If you have any concerns or questions about any product please contact me before placing your order.

How to place an order?

To place an order, add selected products to your cart and click check out when you are ready. You will be directed to secure Paypal checkout to complete your payment. Payapl will handle the transaction safely and securely without sharing any of your financial information.

What type of payment methods do you support?

We accept online secure payment through Paypal. All major credit cards including Visa, Master Card, Discovery and American Express through Paypal.

What if there was a problem with my order?

Please contact me immediately if you have any concerns or if you are having problems with your downloads.